Companies Need 5 Star Reviews On Sites People Trust And Use Every Day
The online reputation of any business has quickly become the most important factor when it comes to online marketing.
Google has made a major change to the way it displays search results. If you do a search for your business name and city, Google displays your reputation and any reviews that are found about your company.
In other words, your company is naked!
If your company has bad reviews, people looking for you, or products and services will see all your dirty laundry.
Today’s online consumer reads several reviews before making a purchase, or choosing a company’s service. If you were looking for a product or service and you had a choice between 2 companies and both had the exact same product, the first company had 3 good reviews and 2 bad reviews, and the second company had 10 great reviews, your choice would be clear!
That is what’s happening every day online when someone is looking for your product or service. The question is; are they calling you or your competitor?
This isn’t rocket science!
It’s simple, the more good reviews you have and the more stellar your reputation, the more customers will choose your company to do business with, instead of your competitor.
Reputation marketing takes advantage of this new way to market your business. Whether you have a bad reputation or no reputation at all, we can help you create a 5 star reputation, or what we like to call Rock Star Status!
Our experts help you generate more reviews from current and past customers. Our proprietary systems and software help you get your customers reviews seen on all the major review sites, including Google.
We monitor the internet everyday looking for any reviews that are posted about your company, and send you alerts when we find them. If a bad review is posted about your company you’re alerted so that you can respond to it. You can possibly turn the situation around, and make lemonade form lemons.
You’re also alerted to any good reviews that are being posted. A good review is a perfect opportunity to thank your customer, and possibly get a referral!
As part of our service we provide training for your staff. We build an online training and resource center for your company. Our training center includes videos that explain the importance of reputation marketing.
You’ll receive reports when a staff member completes one of our reputation quizzes. This helps build a culture of customer service, that every business owner should want for their company.
Give us a call and we will be happy to give you a free online demo of our services.